01 ◆
Generic chatbots hallucinate product details and return windows. One wrong answer in front of a customer is a brand-trust problem.
AI chatbot · Shopify
A Shopify chatbot grounded in your actual catalog.
A custom AI chatbot for Shopify built on RAG (retrieval-augmented generation): grounded in your catalog, your policies, your product copy — never makes up SKUs, never invents return windows. Native theme integration, no per-message SaaS fee.
Book a 20-min scope call → See selected work
◆ RAG · catalog-aware · OpenAI / Anthropic / Gemini · Klaviyo-integrated
The bottleneck
What slows teams down today.
02 ◆
SaaS chatbot per-message pricing is murderous at scale. $0.10 per conversation × 100K conversations = $10K/mo.
03 ◆
Generic widgets look like injected SaaS, not your brand. Luxury / high-AOV stores can't afford that.
04 ◆
No catalog awareness — can't suggest specific in-stock alternatives when an item is out of stock.
05 ◆
No Klaviyo / Shopify customer-data integration — the chat is an island disconnected from the rest of the stack.
What you get
What I actually ship.
- ◆ Custom Shopify app (private or App Store, your call).
- ◆ RAG indexed against your product catalog, FAQs, return policy, shipping info — refreshed automatically on catalog changes.
- ◆ Conversational widget — branded, accessible, mobile-first.
- ◆ Catalog-aware suggestions: "show me black wedding bands under $2K" → returns specific in-stock SKUs with images.
- ◆ Add-to-cart from chat (single click).
- ◆ Klaviyo integration: chat profiles enrich Klaviyo profiles for downstream flows.
- ◆ Handoff to human (your Slack / email / Gorgias / Intercom).
- ◆ GA4 + Meta + LinkedIn conversion events.
- ◆ Admin panel for non-developers to update policy docs, FAQs, and tone-of-voice prompts.
- ◆ 14 days post-launch monitoring.
FAQ
Shopify AI chatbot FAQs.
No fluff — the specifics buyers want before booking a call. If yours isn't here, ask on the call.
Will the AI hallucinate product details?
No — RAG grounds every response in your actual catalog. The AI retrieves relevant product/policy chunks from the knowledge base before generating a response, so it quotes your real return window, your actual SKUs, your real prices. The "AI chatbots for ecommerce" blog post goes deep on the pattern: /ai-rag-chatbots-for-ecommerce/.
Can it handle out-of-stock alternatives?
Yes — that's one of the higher-conversion features. Customer asks for "the gold solitaire size 7" which is OOS; chatbot suggests in-stock alternatives with similar metal/style/price band. Live inventory query, no hallucination.
Will it integrate with Klaviyo / Gorgias / Intercom?
Yes — Klaviyo for profile enrichment + flow triggers, Gorgias / Intercom / your own Slack for human handoff. Multiple integrations in one bot.
What does it cost to run per month?
Token cost: typically $0.02-0.20 per conversation. For a store doing 10K conversations/month: $200-2,000/mo (vs. $1,000+ for SaaS chatbot at the same volume). RAG embedding cost is one-time + delta on catalog updates.
How long does the build take?
4-6 weeks for standard build, 8-12 weeks for the Custom tier (multi-language, voice, Stripe-integrated checkout-from-chat). Faster if you're willing to skip some integrations.
Reviews
What clients actually said.
Verbatim, from Fiverr and direct clients. See every review →
★★★★★
Extremely patient and extremely professional. And the result is amazing! Highly recommended!
★★★★★
Great experience overall. The cost estimation calculator works well for our B2B needs and does exactly what we discussed. It's simple to use, and the logic behind the calculations is solid. There were a couple of small tweaks needed after delivery, but the seller was quick to respond and fixed everything.
★★★★★
The turn around was so quick. Thanks for the clean pixel perfect design fixes. I would highly recommend Javaid for the design/development work.
★★★★★
Javaid delivered an impeccable website, complete with thorough support. His PROFESSIONALISM shone through every step of the project. Plus, his deep understanding and quick responsiveness made working with him an absolute pleasure 😊. Highly recommend!
★★★★★
Was great through the entire process, willing to help and explain things.
★★★★★
This Fiverr did a great job in helping change from a Magento to Shopify website. He was a great communicator and really knew both platforms. The transition was smooth and quick.
Keep reading
Related pages & posts.
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